US Dispatch

ABOUT US:

CORPORATE NAME: US Dispatch Corporation

ADDRESS: 215 8th Ave N
Seattle, WA 98109

PHONE NUMBER: 206-505-9748

FAX NUMBER: 206-682-9558

FEDERAL TAX ID NUMBER: 91-2103260

PRESIDENT: Gary E. Brose

MISSION STATEMENT

The mission of US Dispatch Corp. is to become the recognized leader in the local, regional and national dispatch and delivery service markets.

USDC will provide cost effective solutions to dispatch-centric clients.

USDC will employ high-tech approaches to all aspects of operation.

USDC will aim to perfect the dispatch/call center concept in such a manner that it is reproducible nationwide.

USDC will provide its clients with quality service and maintain a high retention rate.

USDC clients will gain a synergistic value that far exceeds their expectations.

USDC employees will be empowered to make decisions and trusted to protect our clients’ rights.

USDC will provide a positive work environment that applauds effort, rewards results and encourages bottom-up management.

USDC EMPLOYEE BILL OF RIGHTS & RESPONSIBILITIES

The employees of US Dispatch Corp. have the right and responsibility to be contributing partners in our success.

All employees have the right:
To have a pleasant and comfortable work environment.
To expect a work environment that is free of harassment.
To voice their opinions and ideas with the expectation that management will listen with an open mind.
To have an open and on-going dialogue with management concerning their work performance; to expect to be warned when performance is sub-par and to be recognized when their actions are above and beyond what is required.
To have an opportunity to help shape policy, make changes to operating methods and have a voice in a bottom-up management environment.

All employees have the responsibility:
To show concern for the customers, respect for their fellow employees and loyalty to the company.
To show up on time and to pull their share of the load; to meet their responsibilities so that they are not passed on to others.
To uphold the clients’ and customers’ rights and to make decisions based on what is best AND fair for the customer.
To communicate with management; to offer constructive criticism (with recommended solutions) when there is a problem and to offer positive support when progress is being made.
To understand that we are a team and a "work in progress"; that we alone are responsible for our future.

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